Hi,
Have this Windows XP Dell computer just given to us by a family member who didn't use it. We Switched out my Daughters Windows 95 tower with the new one and have encountered 2 problems
1 The Desktop screen is off center, The right side of the screen has a black line about 2 inches wide and the left side does not show the first line of shortcut icons or the Start button. The task bar is half showing ( Half is off the screen)
2 The sound seems to be turned off or missing. some of her cd games have sound, some will not play because"Sound card is not installed" Now this feature worked when with the previous owner.
Thanks for any help you may give!

Unfortunately this computer is not on-line and the person we got it from did not know what they had done with the Disks it came with. They are however going to keep an eye out for them and I will get them if they ever show up. In the meantime we will see what works. Like I say, some of her learning and game CD's have great sound Others are totally silent or will not work with the above sound card error message. I dont know what a usb stick is? Sorry!!

Go to the dell site... they will send you recovery disks is you request them. You will need the model number and service tag number for it. should be able to do this even by phone...
oh, by the way a USB stick is also known as a jump drive, thumbe drive, flash drive.
available at any office supply store, even Wal mart has them.


vicks

go to the dell website/support and enter the dell model #, service tag#, if it's on the machine and you'll see a list of all drivers for that machine.

download the one recommended for sound, probaly sound max.
i download to a usb stick and run the install from the stick.

if you ever need to do a restore, you'll need chipset, video, sound and ethernet/nic to get everything up and running.

HI, Thanks for your help! I figured out the monitor buttons and have fixed that. I went to add romove programs and thought i had fixed the sound problem, but when i turned it on for my daughter today it was back to the way it was. I will play with it some more...